Pricing

One price, one visit, one job done. There's no callout fee, no separate configuration charge, and nothing that appears on the invoice that wasn't in the quote.

• The lock itself, specified for your door rather than whatever's cheapest — we check the door type, thickness and existing hardware before quoting.
• Fitting, including making the door good and testing that it locks and unlocks properly on every method.
• The full software setup — account created in your name, app installed and working, access methods enrolled, and codes or schedules configured the way you actually intend to use them.
• A walkthrough at handover so you can add and remove access yourself afterwards without calling us.
• A 12-month workmanship guarantee. If something we fitted stops working, we come back and fix it at no charge.

The prices above are for the first lock at a property. They are not charged per lock.

A good chunk of any first installation is the things you only do once: travelling to you, surveying the doors, creating and configuring the account, and walking you through it. Once that's done, every additional lock fitted on the same visit only carries the hardware and the fitting time — so it costs meaningfully less than the first.

That difference grows with the job. Seven locks in one building is nothing like seven times the price of one, which is exactly why multi-door properties, HMOs and portfolios are worth quoting properly rather than estimating from this page. Have a look at the seven-lock case study for what a job like that actually involves.

We quote before we start, and the quote is what you pay. These are the things we're assessing when we work it out:

• The door. A uPVC or composite door with a multipoint mechanism is a different job from a timber door with a single cylinder. Door thickness and the existing hardware decide which locks are even suitable.
• Which lock you want. Fingerprint and card readers cost more than a keypad-only unit. We'll tell you where the extra spend earns its keep and where it doesn't.
• Whether you need a gateway. Remote unlocking and battery monitoring need one; codes and fingerprints don't. On larger buildings you may need more than one for coverage.
• How many doors, and where. Doors spread across floors or buildings take longer than doors on one corridor.
• Integration work. Connecting access to a booking platform or your own system is quoted separately — see bespoke access software.

Worth being straight about, so nothing is a surprise on the day:

• Doors that need repairing, rehanging or replacing before a lock can be fitted properly. We'll tell you if we see it at survey rather than fitting to a door that won't hold.
• Electrical work, or anything requiring a mains supply at the door. The locks we fit are battery-powered, so this is rare.
• Ongoing subscriptions. There aren't any for a standard installation — the account is yours and the locks keep working whether or not you ever speak to us again.